Last updated: 01 JULY 2025
At Memories Asia Co., Ltd, accessible from memoriesasia.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
If you have additional questions or require more information about our Privacy Policy, please contact us at contact@memoriesasia.com or via WhatsApp at +66 65 553 9563 .
Consent
By using our website and booking our services, you consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information we ask you to provide, and the reasons for requesting it, will be made clear at the point we ask you for your information.
We may collect and process the following information:
- Name, email address, phone number, and any other information you provide via forms or direct contact.
- Booking details and communication history.
- Payment information (handled securely via Stripe; we do not store card numbers).
- Log data such as IP address, browser type, and pages visited, for analytics and security.
How We Use Your Information
We use your information to:
- Process your booking and payments.
- Communicate important details about your excursion (by email and/or WhatsApp).
- Improve our website and services.
- Respond to your requests, questions, or feedback.
- Prevent fraud and maintain security.
- Comply with legal requirements.
Cookies and Log Files
Our website uses standard cookies to store visitors’ preferences and enhance your browsing experience. We also use log files to analyze trends, administer the site, and gather demographic information. These files may record information such as IP addresses, browser type, date and time of visit, referring pages, and number of clicks. These are not linked to personally identifiable information.
Third-Party Services
We use trusted third-party services (such as Stripe for payments and analytics tools) that may collect, store, or process your information as needed for their function. These providers have their own privacy policies. We do not share your personal data with third parties for marketing purposes.
Advertising and Analytics
We may use analytics and advertising tools (such as Google Analytics, Facebook Pixel) to understand website usage and improve our services. These services may use cookies, web beacons, or similar technologies.
Data Protection Rights (GDPR and CCPA)
Depending on your location, you have rights regarding your personal data, including:
- The right to access, update, or delete your information.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent at any time.
- The right to lodge a complaint with a data protection authority.
If you wish to exercise any of these rights, please contact us. We will respond within one month.
Children’s Information
We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided such information, please contact us and we will promptly delete it.
Security
We implement appropriate security measures to protect your data. Payment information is processed securely and is not stored on our servers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at contact@memoriesasia.com or via WhatsApp at +66 65 553 9563.
By using our website and services, you acknowledge and accept this Privacy Policy.
